CABIN, LODGE AND MULTI-DAY TRIP CANCELLATION POLICY
For accommodation or multi-day reservations, cancellations made more than 45 days prior to your stay will result in a forfeit of 50% of the deposit. Cancellations within 45 days are non-refundable; however, 75% credit will be placed on your account to use within one year for any of our trips or lodging accommodations. This credit line is not valid for purchases made in our retail stores.
If you purchased lodging trip insurance through us, you can cancel up to 14 days before your stay and get a full refund minus the insurance cost. Inside 14 days, our normal policy applies.
We must adhere to our policies even in cases of last-minute trip cancellations on your part due to personal injury or emergencies. We recommend you purchase our accommodation trip insurance or a travel insurance plan that will cover such instances.
DAILY TRIP CANCELLATION POLICY
For daily rafting and fishing reservations, cancellations must be made up until 24 hours before trip time for a full refund. Cancellation within 24 hours of the trip are non-refundable, however the trip may be rescheduled to another date during the same season within current availability limits.
*Reservations made during our April Fools promotion are non-refundable however the trip may be rescheduled up to 24 hours in advance of your trip to another date during the same season, excluding listed black outdates, within current availability limits.
All wedding packages are non-refundable.
RENTAL PROCEDURES & SELF GUIDES CANCELLATION POLICIES
Payment is due in full at the time of booking. No refunds will be issued within 7 days of the reservation date. Equipment must be returned clean and in good condition or a $30 cleaning fee will be assessed. Fixable damages will be charged at $30 per hour or cost plus shipping & handling if items must be sent out for repair. Lost or damaged beyond repair items will be charged full retail value.
Trip Change or Cancellations made by Glacier Raft Company
Glacier Raft Co reserves the right to alter or cancel your reservation based on weather conditions or business needs to offer our guests the best and safest experience possible.